Privacy Policy
Last updated: 10-02-2025
Welcome to rtfitnesshome.com (“we”, “us”, “our”). We value your privacy and are committed to protecting and managing your personal data responsibly. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website, use our services, interact with us online, or otherwise engage with us.

1. Information We Collect
When you visit our website, register an account, place an order, subscribe, or engage with our services, we may collect certain personal information about you, including:
Name
Email address
Phone number

Other information necessary for providing you services (e.g., shipping address, billing details)

We additionally may collect information when you:

  • Register or subscribe to newsletters or updates.
    Place an order or make a purchase.
  • Complete forms, respond to surveys, or provide feedback.
  • Use a live-chat feature or open a support ticket.

2. How Your Information Helps Us Serve You
Your trust matters to us. The information you share helps us:

  • Understand your needs and provide tailored services.
  • Ensure your payments and transactions are processed securely.
  • Keep you informed about updates, offers, or service improvements.
  • Deliver timely support and resolve issues faster.
  • Maintain a safe and reliable platform for all users.

We use your information responsibly only for purposes that enhance your overall experience with us.

3. How We Protect Your Information

We adopt Secure Socket Layer (SSL) technology to transmit sensitive data securely.

We process payments via trusted third-party payment gateways; we do not store or process your credit-card details on our servers.

Access to personal data is restricted to authorised employees, contractors, or agents who need to know such information to operate, develop or improve our services; they are bound by confidentiality obligations.

We take reasonable technical and organisational measures to protect your personal information from unauthorised or unlawful processing, accidental loss, destruction or damage.

4. Your Privacy Rights & Choices

Depending on the applicable law (including India’s DPDPA), you have certain rights with respect to your personal data, including the right to:

  • Request the details of the personal information we hold about you.
  • Request deletion of your personal data (where appropriate)

To exercise these rights, please contact us at: support@rtfitnesshome.com

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Remember and process items in your shopping cart.
  • Understand user preferences and site activity.
  • Collect aggregate data to improve site performance and user experience.

You may choose to disable cookies in your browser settings; however, please note that some features of the site may not function properly if you do so.

6. Third-Party Disclosure

We do not sell or trade your personal information. We may share your information with:

  • Hosting partners, service providers or subcontractors who assist in the operation of our website and services.
  • Law-enforcement, regulatory or other public authorities if required by applicable law or to protect our legal rights.

7. Links to Third-Party Sites
Our website may contain links to external third-party websites. Those websites have independent privacy policies. We are not responsible for their content or practices. We encourage you to review those policies before providing personal data to such sites.

8. Use of Google Services
We may use Google services (including advertising tools) in accordance with Google’s Advertising Principles.

9. Children’s Privacy
We do not knowingly collect or market to children under the age of 13. If you are a parent or guardian and you believe your child has provided us personal data, please contact us and we will delete the data.
10. Email Communications

We collect email addresses in order to:

  • Send order confirmations and updates.
  • Respond to your inquiries.
  • Provide service-related information.
  • Send promotional emails (with your consent).

To comply with the CAN‑SPAM Act (where applicable) and good practice, we:

  • Do not use misleading subject lines or sender names.
  • Clearly identify any advertising messages.
  • Include our business mailing address in all emails.
  • Honour unsubscribe requests promptly.

You may unsubscribe at anytime by using the link at the bottom of our emails or by contacting us at support@rtfitnesshome.com


11. Transfers, Retention & International Data

We will retain your personal data only as long as necessary for the purposes for which it was collected, or as required by applicable law.

If we transfer personal data across borders (i.e., outside India), we commit to using appropriate safeguards as required under applicable laws.

If we are required by law (for example under the Digital Personal Data Protection Act 2023) to notify you or the relevant authority of any data-breach, we will do so promptly in accordance with the law.

12. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with an updated “Last updated” date. Your continued use of our website and services after such changes means you accept the updated policy.

13. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us at:

Email: support@rtfitnesshome.com
Website: rtfitnesshome.com